Complaint Booking

1. Introduction This document serves as a comprehensive guide for users to register a product complaint efficiently through the complaint registration system.

2. Complaint Registration Process

2.1 Step 1: Select Complaint Type

• Navigate to the complaint registration page.
• In the “Complaint Type” section, choose the appropriate complaint type from the available options.

2.2 Step 2: Enter Serial Number

• Input the product’s serial number into the designated “Serial Number” field.

2.3 Step 3: Select Purchase Date

• Utilize the provided date picker to select the purchase date of the product.

2.4 Step 4: Select Product Type

• In the “Product Type” section, specify the type of product for which you are registering a complaint.

2.5 Step 5: Select Model Name

• Under “Model Name,” choose the specific model of the product from the available options.

2.6 Step 6: Enter Complaint Details

• Navigate to the “Complaint Details” section.
• Provide a detailed description of the complaint problem in the designated field.

2.7 Step 7: Enter Customer Details

• Move to the “Customer Details” section.
• Enter the following information:
  • Customer’s First Name
  • Customer’s Last Name
  • Reported By Mobile Number
  • Reported For Mobile Number
  • Address
  • State
  • City
  • Town
  • Locality
  • Email
  • Full Landmark
  • Pin Code

3. Submission

• Review all entered information for accuracy and completeness.
• Click the “Submit” button to finalize the complaint registration process.